Refund Policy

1. Overview

This Refund Policy outlines the terms regarding refunds and payments for services provided by TuneSupport.online, an independent support and guidance service operated by MARWADI CONSULTANCY PVT. LTD.

2. Service Nature

TuneSupport.online provides radio setup and support guidance. Once guidance or assistance has been provided, it is considered a completed service and is generally non-refundable.

3. Refund Eligibility

Refunds may be considered in the following circumstances:

• • Payment errors or duplicate charges
• • Technical issues preventing service delivery
• • Unauthorized charges
• • Service not rendered as promised

4. Refund Process

To request a refund:

• • Contact support@tunesupport.online with your request
• • Provide details of your payment and transaction
• • Include explanation of your refund request
• • Allow 5-7 business days for processing

5. Refund Timelines

Once approved, refunds are typically processed within 5-7 business days. Please note that refunds are processed through the original payment method and may take additional time depending on your financial institution.

6. Non-Refundable Services

The following services or circumstances are generally non-refundable:

• • Services already provided or completed
• • Guidance accepted and acted upon
• • Support assistance rendered
• • Services that have been partially completed at customer request

7. Payment Methods

We accept various payment methods. Ensure you use a secure payment method and verify all details before completing your payment.

8. Payment Disputes

If you dispute a charge, please contact us immediately at support@tunesupport.online. We will work with you to resolve any payment-related issues. You also have the right to dispute charges with your payment provider.

9. Cancellation Policy

For subscription services or recurring charges, you may cancel anytime by contacting us. Refunds for cancellations depend on the service agreement and timing of cancellation.

10. Important Disclaimer

TuneSupport.online is an independent support and guidance service. We are not affiliated with any radio manufacturer, satellite radio provider, telecommunications provider, or third-party brand. Refunds do not cover charges from third-party service providers.

11. Contact Us

For refund inquiries, contact us at:
Email: support@tunesupport.online
Phone: +1 (914) 905-0909
Hours: Monday – Sunday, 9:00 AM – 9:00 PM IST

12. Policy Updates

We reserve the right to update this Refund Policy. Changes are effective when posted to our website.